STANDARD TERMS & CONDITIONS

Term of Reference

• All work carried out by Paradox8 associates and sub-contractors will be in accordance with the agreed terms of reference for the assignment as contained in each proposal unless any revision is agreed by both parties in writing.

Charges

• Fees charged on an assignment are based on the time spent by Paradox8, associates and sub-contractors.  Fees quoted exclude VAT.  Rates take into account the type of work to be undertaken, as well as the level and complexity of work.
• The fee structure for the assignment will be negotiated and agreed upon before the assignment commences together with the fee payment schedule.

Payment

• Invoices will be presented in accordance with the payment schedule and are payable on presentation.
• Interest will be charged at prime on accounts overdue by 30 (thirty) days.

Confidentiality

• Paradox8 and its sub-contractors will keep confidential all information obtained by them from the client and all reports, advice, recommendations etc. proposed by the Paradox 8 under this agreement unless the information is in the public domain.
• Paradox8 has the right to use the name of the client as a reference in proposals or in other similar submissions to other prospective clients unless the client concerned expressly forbids such disclosure.
• The client agrees to keep confidential any methodology and / or technology used by Paradox8 and its subcontractors in carrying out an assignment.

Deposit

• Should the assignment take the form of a conference or training workshop, a 40% deposit may be required upon confirmation.

Cancellation and Postponement

• Verbal confirmation of an assignment shall be deemed binding.  Should an assignment be cancelled within thirty days before the planned commencement date, a 50% cancellation fee shall be payable.
•  Should cancellation be within fifteen days of the planned commencement date, a 100% cancellation fee shall be payable.
• Should an assignment be postponed more than thirty days after confirmation, this will attract a postponement fee of 40%, and 80% if it is within fifteen days of the commencement date.
•  However, postponement fees may be treated as a deposit on the postponed assignment provided it is rescheduled to commence within two months of the previous date booked.

Validity

• All proposals are valid for 60 (sixty) days from the date of issue, unless otherwise indicated.  The Standard Terms & Conditions, read together with the proposal shall form the sole basis of the contract.